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The Repository from The Ablaze Group, Inc.

September 2005

News
Welcome to our newsletter!
The Repository comes out every 6 - 10 weeks. It features Crystal tools tips and tricks, news about Crystal Reports and Crystal Enterprise/Crystal Reports Server. Check our Promotions section for upgrades, implementations and training. This month's highlights:
  • I Didn't Know... - your Crystal knowledge resource. Look for tips and tricks from George Peck's Crystal Reports Professional Results and from you (when you send them in), our subscribers.
  • SQL Professionals head to Texas for 2005 PASS Summit - This year The Ablaze Group exhibited at 2005 PASS Community Summit, September 28th and 29th, Grapevine, Texas. Read about this in our News section.
  • Post-CDUGNA: what user conference is best for you? - Visit our News section - now that CDUGNA's gone, where can Crystal users go for a well-rounded, unbiased user conference?
  • Custom Crystal Enterprise/Crystal Reports Server and Crystal Reports Applications - Upgrading to v10 or XI? Planning a custom Web Desktop? Converting, combining, creating reports? Learn more about our Crystal Reports, Crystal Enterprise/Crystal Reports Server consulting services in our Promotions section.
  • Do you want to keep your user group independent? - George Peck, Ablaze Group President, shares his ideas on how to keep the independent user group spirit alive. Go to our Promotions section.
  • Online Learning Series - Participate from work, from home, on the road. Learn from "the guy who wrote the book". See our Promotions section.
  • Crystal Reports XI: The Complete Reference - buy it online and in stores October 2005 - George Peck's 6th in the Complete Reference series released Fall 2005. Our Promotions section has details.

Questions and suggestions? email us - we look forward to hearing from you.
Visit our newsletter archive for past issues.

I Didn't Know...

... how to customize a hyperlink tooltip.
Tooltips are small bits of text that appear when you "hover" your mouse over a hyperlink in a web page. You may also notice that tooltips are displayed liberally in the Crystal Reports preview window itself when you hover over a particular report object.

Crystal Reports allows you to customize the tooltip that appears when you point to a hyperlink. By using a custom formula in the Format Editor, you may completely customize the appearance of a tooltip. This new tooltip will appear when you view the report in Crystal Reports or in a web browser.

  1. Open an existing report or create a new report that you wish to add a tooltip to.
  2. Select the object on the report that you wish to add the tooltip to.
  3. Right-click on the object and choose Format from the pop-up menu. You may also use pull-down menu options or the appropriate toolbar button to display the Format Editor.
  4. Click the Common tab of the Format Editor.
  5. Click the formula button next to the Tool Tip Text property. The Format Formula Editor will appear.
  6. Build a formula to create the tooltip that you wish to display. The formula must return a string value - any other data type, such as numbers, will result in an error message when you try to save the formula.
  7. Use database fields or built-in formula language features as necessary. For example, to display a tooltip indicating "Send e-mail to" followed by the customer first and last names for the current database record, use the following formula:

    "Send e-mail to " & (Customer.Contact First Name) &
    " " & (Customer.Contact Last Name)

  8. Check the formula with the syntax check button. If you receive no errors, save the formula with the Save button.
  9. Notice that the Tool Tip Text formula button has turned red with the pencil pointing at an angle - this indicates that a formula has been specified to supply the tooltip.
  10. Click OK to close the Format Editor.
  11. Preview the report. Move your mouse over the object you added the tooltip to and wait for a second or two. Notice the customized tooltip that now appears.

... what that crazy "remaining text...." error message box means.
Have you ever seen the Crystal Reports message box that shows "The remaining text does not appear to be part of the formula."? This is perhaps the least helpful error message of them all. It means that Crystal Reports has no idea what the text following the cursor is - it can't resolve it to an existing field, function, operator or variable name. Simply ensure that what follows the cursor is a properly spelled function name, a field name that includes curly braces on both sides, or a properly spelled variable declared earlier in the formula.

Tips and tricks are brought to you by Crystal Reports Professional Results and you, our readers. You can win a copy of Crystal Reports Professional Results or Crystal Reports: The Complete Reference and see YOUR name here. How? Just email your favorite Crystal tip, trick or technique. If it's selected we'll include it and your name in the next release of The Repository and we'll send you a copy of either Crystal Reports Professional Results or Crystal Reports: The Complete Reference.

email your favorite Crystal tip, trick or technique.

News

2005 PASS Community Summit, Grapevine, Texas

The Ablaze Group participated in this year's PASS Users Conference
and Expo. PASS (Professional Association for SQL Server) held its annual summit this year at the Gaylord Texan Resort and Conference Center. The event was an excellent opportunity to meet and learn from the experts, network with other IT professionals and make new friends and valuable contacts.

The Ablaze Group was on the exhibit floor Wednesday and Thursday (September 28 and 29). George Peck, "the guy who wrote the book" on Crystal Reports was there signing books, answering questions and spreading the word about Crystal Reports and Crystal Enterprise/Crystal Reports Server. Thanks to all of you who attended and contributed to the success of 2005 PASS Community Summit.

Learn more about next year's PASS Community Summit.

Call or email for details.

Post-CDUGNA: What Conference Should You Attend Now?

As the Crystal Decisions User Group of North America (CDUGNA) has disbanded, taking their annual Crystal-oriented conference with them, you are now faced with few choices for a national annual event focusing on Crystal Reports, Crystal Enterprise, and Crystal Reports Server. The most obvious choice is the Business Objects International User Conference. This conference, sponsored and organized by the vendor’s marketing department instead of an independent organization, is being heavily promoted by Business Objects in direct mailings and on their web site. We’ve received several inquiries from our customers as to whether this conference is a good expenditure of their funds and personnel.

We’ve attended the past two Business Objects conferences—one immediately after their announcement of the Crystal Decisions acquisition, and last year’s conference presented after completion of the acquisition. We didn’t find them to be nearly as valuable as we felt the CDUGNA conferences were, being much more heavily sales oriented, and having a much less technical and “from the real world” feel.

Organized and controlled by the Business Objects Marketing Department, past conferences have been heavy on “why you should upgrade to the latest version” sales pitches, “how great we are” roundtables, and “customer profiles” with carefully-chosen customers telling about how perfect everything was, with a Business Objects associate standing by the customer’s side for the entire presentation. Independent “from the trenches” presenters with valuable technical or “how to” sessions have been few and far between. In the past two conferences, we also found a large amount of the content leaned towards the traditional Business Objects products with far fewer presentations oriented towards Crystal products—particularly any version or product not under the “must upgrade” umbrella.

With the demise of CDUGNA, few options remain for Crystal-oriented national events. Regional independent user groups remain (although they are feeling pressure from Business Objects as well—see a related article elsewhere in this newsletter) and should be considered as potential avenues for learning and collaborating with other Crystal users. But, unless and until another national event takes shape, you should carefully consider whether the Business Objects conference truly meets your needs.

Comments, suggestions? Your opinion matters. Send us an email.

Promotions
Special iPod Offer - IPod nano is yours FREE when you engage The Ablaze Group for consulting and/or training before December 31, 2005! Call for details.

Custom Crystal Reports and Crystal Enterprise/Crystal Reports Server Applications

Ablaze Group CR and CE technical services teams have the knowledge
and the experience to prescribe, plan and execute your move to v10 or XI.

Crystal Reports Upgrade services include:

  • Planning
  • Conversion of existing reports
  • Consolidating similar reports
  • Customizing
  • Standardization
  • Design and report creation
  • Migration
  • Training.

Enterprise Upgrade services include:

  • Planning
    • Report design
    • Publication process
    • Folder and report organization
    • Security setup and maintenance
    • Application setup and fine-tuning
  • Migration
  • Configuration
  • Custom ePortfolio/Web Desktop/Infoview replacements
  • Training.

Call or email for details.

Business Objects Training/User Groups Feeling Pressure

As training and consulting partners with the various vendors of Crystal Reports from the mid 90’s until early 2003, we’ve experienced much “adversity” in our dealings with the various companies. Typically, we’ve considered these internal business issues that didn’t concern our customers, nor warrant mentions in our customer communications.

However, recent attempts by Business Objects to quash competitive training and consulting offerings, including threatening to withhold “catering funds” from their user groups, should now concern all Business Objects customers, whether members of user groups or not. If you are considering any sort of Business Objects training or consulting services, this may very well impact you. And, if you are a member of a user group, you should also be concerned. Our president George Peck offers background information, as well as an offer of financial support to independent user groups that choose to bring in presenters based on quality, not Business Objects pre-approval. Read his comments here.

Online Learning Series

Join Ablaze Group Professionals Online
The Ablaze Group proudly announces the Online Learning Series. Presented regularly, these webinars will feature Ablaze Group professionals discussing Crystal Reports and Crystal Enterprise/Crystal Reports Server topics with a follow-up email question and answer period. Our pilot presentation will be in October. Remember, the introductory session is free. After that you may subscribe on an annual or by-the-session basis. Interested? email us now with topic suggestions. Call 800 773 3472 for details.

Crystal Reports XI: The Complete Reference

George Peck's 6th book in the Complete Reference series
book will go on sale in October. The Crystal Reports XI: The Complete Reference will be available in bookstores and online at www.CrystalBook.com and amazon.com.

Call or email for details.

Training

Pick & Choose - build your own courseware
Crystal Reports
Crystal Enterprise/Crystal Reports Server
Call or email for details.

Our courseware includes Crystal Reports: The Complete Reference. Use it during class - rely on it at work. This is an Ablaze Group exclusive.
Call us at 800 773 3472.

Take a look at our course outlines.
Call or email for details.

 


About The Ablaze Group, Inc.
Consulting
Training
Books
Web Site
The Ablaze Group offers consulting and training for Crystal Reports and Crystal Enterprise/Crystal Reports Server. Our staff can help you design and develop reports, distribute reports via the Web, and integrate it all into your company's Web site or intranet. And we can also show you how to do it with our customizable on-site training classes. Just let us know how we can help.

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