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The Repository from The Ablaze Group, Inc.

October 2004

News
Welcome to our newsletter!
The Repository comes out every six to eight weeks. It features Crystal tools tips and tricks, news about Crystal Reports, Crystal Enterprise and Crystal Info. Check our Promotions section for education and solutions offerings. This month's highlights:
  • CE Discussions - Brian Norris explains this new Crystal Enterprise version 10 feature. See article in this section.
  • Crystal Enterprise Licensing Demystified - Can't quite figure out how CE is licensed? Visit our News section for an explanation.
  • Crystal: The Complete Toolset - Visit this popular site to download, test-drive and buy cutting-edge Crystal Reports and Crystal Enterprise utilities. See our Promotions section.
  • I Didn't Know... - our Crystal knowledge techniques toolbox. Sophisticated and elegant tips and tricks come from George Peck's Crystal Reports Professional Results and from you, our subscribers.

From Brian Norris, The Ablaze Group
Crystal Enterprise v10 Discussions
One of the exciting new features of CE v10 is CE Discussions, which essentially provides a separate threaded message board for each report. The message board appears in a separate frame, above or below the report. A user can post a message about the report, and that message will be seen by everyone who views the report later. And so on, and so on… just like a traditional message board. And the entire message system is handled within CE, so you are able to take advantage of CE’s built-in security to manage the system.

Using CE Discussions is easy within the Web Desktop. But how do you take advantage of the feature in your own custom application? It’s actually pretty easy.

First, create a custom viewer page with two frames: one will contain the report viewer, one will contain the discussion viewer. In the report viewer frame, use the code you normally would use to display the report instance. In the discussion viewer frame, use the code below. (This code assumes that the report instance ID is sent on the query string as “id”, and that the CE logon token is stored as a Session variable “LogonToken”. You can make changes as necessary.)

Dim InstanceID
InstanceID = Request.QueryString("id")

Dim objNotesContainer
Set objNotesContainer = Server.CreateObject("CrystalDiscussions.DiscussionsPanel")
objNotesContainer.ObjectId = InstanceID
objNotesContainer.LogonToken = Session("LogonToken")

Dim noteID
noteID = ""
objNotesContainer.SelectedNoteId = “”
Response.Write("[DIV id=""notesContainer""
STYLE=""visibility: visible; width: 100%; height: 100%; border: 0px; z-index: 60; ""]")
objNotesContainer.Render Request, Response, Session
Response.Write("[/DIV]")

Note: replace [ ] with < > in actual code!

That’s it! The rest of the code used to handle the Discussions is part of the normal installation. All interaction will be handled within the Discussions frame.

Newsletter suggestions? Crystal questions? email us - we'd like to hear from you.
Visit our newsletter archive page to read past issues.

I Didn't Know...

... how to easily change the type of summary.
What if you initially add a subtotal and want later to change it to an average? Or, is it possible to copy a sum function from the group footer to the report footer, and then quickly change the sum to a count in the report footer? If you have to do this even a few times, it will be helpful to employ a more streamlined option than going through the entire "Insert Summary" operation again. Just follow these easy steps!

  1. Open or create a report that contains at least one group and a summary function that you'd like to change to use a different summary operation.
  2. Select the summary that you wish to change. Right click.
  3. Choose Change Summary from the pop-up menu (the pop-up menu will show an Edit Summary Choice in CR 9).
  4. The Change Summary Dialog box will appear. It looks very similar to the dialog box you encountered then you first created the summary.
  5. Choose the new desired summary operation from the drop-down list captioned 'The summary field calculates the'. If you wish to make any other changes (such as making the summary a percentage summary field), make the necessary choice.
  6. Click OK to close the Change Summary dialog box.
  7. Preview the report and notice that the summary function has changed.

Tips and tricks are brought to you by Crystal Reports Professional Results and you, our readers. You can win a copy of Crystal Reports Professional Results or Crystal Reports: The Complete Reference and see YOUR name here. How? Just email your favorite Crystal tip, trick or technique. If it's selected we'll include it and your name in the next release of The Repository and we'll send you a copy of either Crystal Reports Professional Results or Crystal Reports: The Complete Reference.

email your favorite Crystal tip, trick or technique.

Promotions Crystal Enterprise Licensing Explained

It seems that one of the most common discussions we have with clients revolves around Crystal Enterprise licensing. If the different "editions" of CE aren't enough to confuse organizations, CE licensing confusion fills any gap.

Setting aside the various versions of CE for the moment, let's just concentrate on the three licensing options for Crystal Enterprise Professional and Premium Editions. The key codes you use when initially installing CE (or add later to the Crystal Management Console) determine the number and type of licenses you may use.

  • Named User License (NUL) This license belongs to a single individual and can only be used by that individual. However, the user may log on to CE any time they want, regardless of how many other users are currently logged on. You may only create as many NUL user IDs as you have licenses--any attempt to create an additional NUL user ID will result in a "not enough licenses" error.
  • Concurrent Access License (CAL) This license allows a certain number of users to be logged on at the same time (concurrently). While you may create as many CAL user IDs as you want, any time more than the current number of licensed CAL attempt to log on, a "not enough licenses" error will result.

NUL and CAL licenses can be mixed on the same CE system, allowing a combination of "always available" NUL and "only this many logged on at once" CAL. And, both of these licensing scenarios allow the ability to scale Crystal Enterprise across multiple hardware platforms (for example, installing CE components on a multi-processor computer or more than one computer to spread the load). Contrast these with the Processor License, which is exclusive (it can't be used with NUL or CAL).

  • Processor License This is based on the actual number of CPUs (Central Processing Units) the computers on which you host CE components contain (with the exception of the Web Connector on your web server, which doesn't require a Processor license). While you may create as many user IDs as you wish and as many of them as the system can handle may be logged on at a time, you're required to purchase a Processor License for each physical CPU used to host CE. For example, if you host most CE components on a dual-processor server, but decide to add two additional single-processor computers to handle Page Server and Job Server tasks, you'll be required to purchase four Processor Licenses.
Business Objects would do its customers right by simplifying this. However, it seems that each subsequent version of CE introduces new twists just when the user community is figuring out licensing in the past version. In any event, we can help you determine the best CE license complement based on your user and processing load. Give us a call.

Learn more.

Promotions

Crystal: The Complete Toolset - creativity and technology. Looking for a Crystal tool to simplify report maintenance? How about increasing Crystal Enterprise productivity? Crystal: The Complete Toolset is the solution source. Lots of utilities organized by type and vendor. Simply pull down, point and click!

Visit the Toolset site.

Call or email for details.

Our Books

Crystal Reports 10: The Complete Reference - on sale now!

George Peck's 5th Complete Reference book is available in stores and online . Look for Crystal Reports 10: The Complete Reference in the tech section of your favorite book store. Chapters include: administering Crystal Enterprise, creating and using Business Views, the Repository, as well as integrating your reports with Visual Basic, Visual Studio .NET and Java. Buy it! CrystalBook.com.

Sample chapters and downloads.

Call or email for details.

Crystal Reports Professional Results is the complete collection of methods and techniques. Power users, report writers, and developers rely on this little book for quick and thoroughly explained solutions. Use it to solve a pesky problem or as a 'tip for today' resource.

Take a look at the book.

Call or email for details.

Ablaze Group Consulting & Support

Crystal Enterprise IS in your future! Call on The Ablaze Group Crystal Enterprise team to migrate you seamlessly from Crystal Info to Crystal Enterprise. Is Crystal Enterprise new to you? Our CE professionals will install and fine-tune, conduct training and return for further customization. Telephone and email support are available. Do you need assistance in planning and strategizing? The Ablaze Group will advise and guide you in the acquisition of this powerful tool. Would you like to see what Crystal Enterprise can really do? We'll design a custom demo based on your organization's interests and requirements. Call or email for details.

Ablaze Group Support - Buy It By The Block! Concerned about buying an entire year's worth of support and not using it? Worried about calling for help and being put on hold so long that you just give up? Ablaze Group Support is now sold in hourly blocks based on your needs. Buy hours of our technical support and use it for: report design and/or modification, workshops, contact via our (800) number or email. Use the time for project management, strategizing or as an additional knowledge resource. Ablaze Group Support: as much as you want, when you want it! Call or email for details.

Ablaze Group Education

Workshops - flexible, focused and cost-effective!
Ablaze Group Workshops zero in and target the topics of Crystal Reports, Crystal Enterprise and Crystal Info that you and your group want to cover. Flexible? A workshop can be one-on-one, classroom style, Q & A - be creative! Focused? You determine exactly what will be covered. Cost-effective? Up to 10 people can learn from our one of our Crystal experts in an intense and personalized environment. Call for details.

Traditional - Introductory, Intermediate, Advanced.
Ablaze Group Traditional training offers the very best in courseware: our book and its companion training material. Our training programs and materials are designed by George Peck and Ablaze Group professionals. Courses cover Crystal Reports, Crystal Enterprise and Crystal Info. Call for details.

Pick & Choose - Build your own courseware.
Pick & Choose enables you to select the topics and the amount of time and detail devoted to them. This allows you to create courseware unique to your group! Choose from Crystal Reports, Crystal Enterprise and Crystal Info. Call for details.

Call or email for details.

Crystal Reports: The Complete Reference attends class!
Our courseware includes Crystal Reports: The Complete Reference. Use it during class - rely on it at work. This is an Ablaze Group exclusive. Call us at (800) 773 3472 for details.

Learn more.

 


About The Ablaze Group, Inc.
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The Ablaze Group offers consulting and training for Crystal Reports and Crystal Enterprise. Our staff can help you design and develop reports, distribute reports via the Web, and integrate it all into your company's Web site or intranet. And we can also show you how to do it with our customizable on-site training classes. Just let us know how we can help.

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