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The Repository from The Ablaze Group, Inc.

April 2006

News
Welcome to our newsletter!
The Repository comes out every 6 - 10 weeks. You'll find Crystal tools tips and tricks, news about Crystal Reports and Crystal Reports Server/Crystal Enterprise. Check our Promotions section for upgrades, implementations and training. This month's highlights:
  • I Didn't Know... - your Crystal knowledge resource. Look for tips and tricks from George Peck's Crystal Reports Professional Results and subscriber Robert E. McCoy, from Pulyallup, WA.
  • George Peck quoted in Computer Reseller News, April 21, 2006 -
    See our News section for link to article.
  • Pre-Config'd Custom Interface to CE 10 or CRS XI. Make an IMPRESSION! - Use your organization's branding, logo and colors for that 'personal, professional touch' in a pre-configured custom interface to CE 10 or CRS XI. Promotions section has the details.
  • Online Learning: Report Design Tips & Tricks #2 (New Topics) - coming to you LIVE! and interactive Thursday, May 18, 2006, 10a - 11a MDT. Go to Promotions section for information and to register.
  • Ablaze Group .Net/Crystal Training now available! See our Promotions section.

Questions and suggestions? email us - we look forward to hearing from you.
Visit our newsletter archive for past issues.

I Didn't Know...

... about placing an object exactly where you want on a report.
If you experience difficulty placing an object exactly where you want on a report, several things may help. First, select File ->Options and reduce the Grid Size, perhaps to .01 inches. When you move objects that are snapping to the grid, a much finer “snap” will result. Or, turn off the Snap to Grid option altogether (with the same File -> Options choice). Then, objects can be moved freely and precisely on the report. Also, you may find that using your cursor keys instead of the mouse may provide for more precise object placement. Select the desired object or objects that you wish to move and use the up, down, left, or right keys on the keyboard. If Snap to Grid is turned on, objects will move one “grid snap” for each key press. If Snap to Grid is turned off, objects will move in very small, precise increments for each key press.
Thanks to Robert E. McCoy of Puyallup, WA, for this tip!

... the best way to troubleshoot database performance problems.
SOLVING THE PROBLEM. This tip is continued from our January 2006 newsletter.
Once you've determined which of the major steps is slowing your report down, you may begin the process of solving that particular problem.

Database Performance Problem
If your report appears to be slowed down by a database performance problem (the Accessing Database message appears for an inordinate amount of time), you may need to work with your database administrator to improve the performance of the supplied SQL query.

  1. Choose Database|Show SQL Query from the Crystal Reports pull-down menus. This will show the actual SQL query that's being sent to the database server by Crystal Reports.
  2. Look for the WHERE clause in the SQL query. This portion of the query should closely match the record selection you've set up in your report.
  3. You may wish to copy the contents of the SQL query to the Windows clipboard. You may then paste it into an e-mail message, a text editor such as Notepad, or a database query tool such as Microsoft Query Analyzer.
  4. Double-check with your database administrator to see if the fields contained in the WHERE clause are indexed on the database server. You may find a substantial improvement in query speed if indexes are added for some or all of these fields.
NOTE: If you base your report on a stored procedure, the Show SQL Query dialog box won't be available. You'll need to consult with your database administrator about the performance issue with the stored procedure.

Tips and tricks are brought to you by Crystal Reports Professional Results and you, our readers. You can win a copy of Crystal Reports Professional Results or Crystal Reports: The Complete Reference and see YOUR name here. How? Just email your favorite Crystal tip, trick or technique. If it's selected we'll include it and your name in the next release of The Repository and we'll send you a copy of either Crystal Reports Professional Results or Crystal Reports: The Complete Reference.

email your favorite Crystal tip, trick or technique.

News

George Peck quoted by Computer Reseller News, April 21, 2006.

Read the article.

email your comments.

Promotions

Pre-Configured Custom Interface to CE 10 or CRS XI

Customize the look and feel of Crystal Enterprise v10 and Crystal Reports Server XI to your own company standards! Choose from a full-functionality interface, including schedule options, or the simpler view-only interface for report viewing. Both make use of internal CE/CRS security to customize available options based on user ID! Or, purchase our complete customization service to match your exact specifications for a custom interface.

  • All offerings include custom company graphics and color schemes.
  • Full-functionality and read-only interfaces can be downloaded and installed following our simple instructions.
  • Licensed on a per-server basis.
Choose from three options:
  • FULL-FUNCTIONALITY Web Desktop/InfoView replacement.
  • READ-ONLY Web Desktop/InfoView replacement.
  • Complete Customization.
Call 800 773 3472 or email for details.

Online Learning Series - Log On...Learn...LIVE!

Report Design Tips & Tricks #2 (New Topics), May 18, 2006
Ablaze Group Online Learning Series. This live learning experience features Ablaze Group technical professionals covering vital Business Intelligence topics with a follow-up question and answer period. Allow for at least 60 minutes. The past 3 sessions (due to increased audience participation the Q & A periods were extended) lasted 90-minutes!. Great value for your training dollars.
George Peck presents Thursday, May 18, 10a to 11a MDT.
Attendance is limited. Call 800 773 3472 now to register.

2006 Q2 Technical Track - 1 Session Each Month

  • Report Design Tips & Tricks #2 (new topics) - May 18, 2006
  • Exploring Crystal Enterprise/Crystal Reports Server Architecture - June
  • The Ins and Outs of Crystal Charts - July

Online Learning Series - Intensive

Online Learning Series - Intensive takes place over two days: Tuesday, June 13 and Wednesday, June 14. This LIVE online learning is designed for audience interaction and participation. Choose from the four sessions to build your individual learning schedule.

Online Learning Series - Intensive Q2:
Mountain Daylight Time

  • Tuesday, June 13, 2006
    • 9am - noon - Report Performance Fine Points
    • 1pm - 4pm - The Repository
  • Wednesday, June 14, 2006
    • 9am - noon - Complex Report Design Techniques
    • 1pm - 4pm - Business Views

Attendance is limited. Register now: call 800 773 3472 for details.

Ablaze Group Onsite Training

Ablaze Group Crystal Reports with Visual Studio .NET 2005 is our latest onsite training offering. We've been told that there are few, if any other sources for this training, yet it is in demand! Since VB 3.0 Microsoft has included versions of Crystal Reports in each of its development environments. Visual Studio .NET 2005 (VS.NET) continues this tradition by bundling a special version of Crystal Reports directly in the VS.NET development environment! Choose the 2- or 3-day class. Whether you're designing a Windows or Web application and need to include a custom report capability in the application, Crystal Reports is the tool for the job.
Call or email for details.

Training (Onsite or LIVE! Online Learning)
Pick & Choose - build your own courseware
Crystal Reports
Crystal Reports/VS.NET
Crystal Reports Server/Crystal Enterprise
Call or email for details.

Our courseware includes Crystal Reports: The Complete Reference. Use it during class - rely on it at work. This is an Ablaze Group exclusive.
Call us at 800 773 3472.

Take a look at our course outlines.
Call or email for details.

 


About The Ablaze Group, Inc.
Consulting
Training
Books
Web Site
The Ablaze Group offers consulting and training for Crystal Reports and Crystal Reports Server/Crystal Enterprise. Our staff can help you design and develop reports, distribute reports via the Web, and integrate it all into your company's Web site or intranet. And we can also show you how to do it with our customizable on-site training classes. Just let us know how we can help.

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